Travel Tips
American Airlines is one of the major airlines based in Texas that is quite popular for offering passengers premium services at a reasonable fare. Moreover, to help passenger resolve their queries regarding the reservations and ticketing policies, the airline has introduced a dedicated team of customer service to resolve the passenger queries.
Resolved: Ways to Reach Out Customer Service at American Airlines
Further, for the passengers planning their next trip with American Airlines and have some queries, they can feel free to dial American Airlines Customer Service Numbers for assistance. And those who no information regarding the same can go through the details mentioned in this article.
How Does Customer Service at American Airlines Helps in Resolving Queries?
Whether the query is related to reservation, check-in status, or flight status, the passenger can feel free to reach out to the airline customer service using the dedicated customer support number. Moreover, reaching out to the airline representative is a great help to the passengers to book last-minute flight tickets, info regarding the use of miles, and suggestions for cars and hotel rentals.
How can one make most of the phone calls at American Airlines customer service?
For the passengers wondering How do I get through to American Airlines? Here, one can check out the contact numbers as per their query to help one manage their reservation.
Before heading on with the details, here are some points that one can consider while reaching out to customer service over a phone call:
- Passengers are required to practice patience and stay calm while making a phone call.
- And in case if the passenger gets stucks with the automated system can request to contact the representative.
- Further, it is suggested to keep the ticket number and other details related to the itinerary handy to resolve the issue quickly.
Customer support number to contact American Airlines
To help passengers quickly resolve their issues in time, the airline has launched different American Airlines Customer Service Numbers for reservations, refunds, the AAdvantage membership program, and more.
Benin (Africa)
Customer Service- 21-322-795 | 97-482-220
Hours - Monday – Friday (8AM. – 1PM) - (3PM. – 6:30PM.)
Ghana (Africa)
Customer Service - 00233-302-782054 | 00233-302-776724
Hours- Monday – Friday (8AM. – 5PM.)
Morocco (Africa)
Customer Service- 0520-001-375
Hours - Monday – Friday (8AM. – 9PM.) Saturday – Sunday (9AM. – 5PM.)
Australia
Customer Service- 02-9101-1948
Hours - English: 24 hours
China
Customer Service - 400-818-7333
Hour - 24 Hours
India
Customer Service - 0124-601-4200 | 0124-417-6700
Hours - Monday – Thursday (9AM. – 7:30PM.)
Indonesia
Customer Service - +65-634-98444
Hours - 24 hours
Japan
Customer Service - 03-4333-7675
Hours - 24 hours
Malaysia
Customer Service - 03-2053-5120
Hours - 24 Hours
New Zealand
Customer Service - 09-308-4014
Hours - 24 hours
Anguilla (Caribbean)
Customer Service - 800-744-0006
Hours - 24 hours
Antigua (Caribbean)
Customer Service - 800-744-0006
Hours - 24 hours
Austria (Europe)
Customer Service - 01-360-277-3960
Hours - Monday – Friday (8AM. – 6PM.) Saturday – Sunday (9AM. – 5PM.)
Belgium (Europe)
Customer Service - 070-300-300
Hours - Monday – Friday (8AM. – 6PM.) Saturday – Sunday (9AM. – 5PM)
Croatia (Europe)
Customer Service - 020-898045
Hours - 24 Hours
Czech Republic (Europe)
Customer Service - 225-376-447
Hours - 24 hours
United Kingdom (Europe)
Customer Service - 0207-660-2300
Hours - 24 Hours
A) General Queries
For the general passengers looking for info to contact customer service, they can dial the following customer numbers for help:
- Reservations and flight queries: 1-800-433-7300
- American Airlines credit card services: 1-800-733-2654 ( available for Canada, U.S, and Puerto Rico) for other countries, the passenger can dial 1-423-477-6512.
- Baggage assistance: 1-800-535-5225
- AA account login assistance: 1-800-222-2377
- Car rentals and other activities: 1-800-960-7163
B) Special customer support numbers for AAdvantage members
For the members of the membership program of the airline, the passenger can dial these customer support numbers:
- Customer service: 1-800-882-8880
- Platinum service desk: 1-800-843-3000
- Gold service desk: 1-800-848-4653
- Executive Platinum service desk: 1-800-843-6200
- For Admirals club: 1-800-237-7971
C) Assistance in foreign languages and speech and hearing impaired
Moreover, as the airline strives to offer the passengers the best services, one can make use of the following American Airlines Customer Service Numbers:
Japanese: 1-800-237-0027
Spanish: 1-800-633-3711
Mandarin Chinese: 1-800-492-8095
English - 800-433-7300
French - 800-756-8613
Portuguese - 866-824-8717
Creole - 800-833-5767
Hear and speech impaired: 1-800-543-1586
Apart from the above-mentioned support numbers, the airline offers alternative options to the passengers looking for info on how do I get through to American Airlines. So, one can check out the detail discussed below.
Email: The passenger can reach out to the airline representative over an email and seek the required help.
Email Customer Relation: American Airlines Customer Relations, 4000 E. Sky Harbor Blvd. Phoenix, AZ 85034
Executive Contacts
Vince Carcaterra (Director of Customer Relations)
Address- 1 Skyview Drive, Fort Worth, TX 76155
Email ID - Vincent.T.Carcaterra@aa.com
Julie Rath (Vice President, Customer Experience and Reservations)
Address - Customer Experience and Reservations, 1 Skyview Drive, Fort Worth, Texas 76155 76155
Email ID - Julie.Rath@aa.com
Doug Parker CEO (Chief Executive)
Address - 1 Skyview Drive, Fort Worth, TX 76155, (817) 963-1234
Email ID - doug.parker@aa.com
Visit the office: Lastly, the passenger can visit the airline office to seek appropriate assistance.
FAQs: How Do I Contact American Airlines
Frequently Asked Questions
You can easily make a complaint to American Airlines with the help of filling up the feedback form on the official website of American Airlines. You can expect their revert in the time span of 60 days from making your booking. You can also contact the complaint department from the American airlines customer service team.
Mailing Address - 4000 E. Sky Harbor Blvd. Phoenix, AZ 85034
Yes, American Airlines does have a chat support option. You can easily take the help of the chat option through the official website or the official application of American Airlines which you can find on the application store of your device. Therefore, the above mentioned points sort out the query of Does American Airlines have a chat option... Read More
There’s a different department for the American Airlines customer relations. The contact details for the same are mentioned on the official website. You can easily see the contact details under the Customer Relations section which you can find on the top most tab of its official website.
If you wish to write an email to the customer service team of American Airlines, follow the below mentioned steps;
- Make sure that you are straight forward.
- If you face some problems, make sure to write them all down.
- Mention all the details related to your flight.
- Don’t just send an aggravating email, make sure that you are polite enough.
If you bought your ticket from the official website or from the reservations departments of American Airlines, you can easily claim your refund from the refund section under ‘My Bookings’ on the official website... Read More
If you wish to contact the customer service team of American Airlines and you are looking out for different ways in which you do so then follow the mentioned points;
Phone Support- [1-800-433-7300] You can speak to a live representative from the customer service team of American Airlines.
Mail Support- You can also share an Email to the customer support team of American Airlines by mentioning all your details and what exactly your query is.
Chat Support- You can also chat with a live representative on the official website.
With the help of the above mentioned ways, one can easily sort out the query of How Do I Get Through To American Airlines.
+1-805-372-0680
